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Next generation tools for the financial community
 
 
FLASH AlphaStream
FLASH Alert
FLASH Fundamentals
FLASH Editor
 
Flash Financials Partner Programs
Flash Financials develops and markets state-of-the-art, next generation tools for the global financial community.
With a number of new unique products we now target a rapid international expansion.
If you're interested in joining forces with us, we encourage you to have a look at our Partner Programs.
For more information, please contact management or send us a mail on partners@flashfinancials.com
Flash Financials Marketing Partner Program
Flash Financials Marketing Partner Program is open to companies and individuals interested in marketing Flash Financials Products, as stand-alone products or as co-branded products. In many cases, Flash Financials has products that can complement or enhance the current product portfolio.
The Marketing Partner Program builds on profit-sharing and, where appropriate, cooperation on adaption and integration of products to satisfy customer demands.
Flash Financials affords Marketing Partners with education on the relevant products, white-papers, marketing material etc. The Marketing Partner also has access to Flash Financials Global Partner Support, a high-end support-service that can help solving any issues in the marketing process, and ensure a smooth operation. Please also refer to the Flash Financials Support Organization (below).
Flash Financials Reseller Program
Flash Financials Reseller Program is open to companies and individuals interested in marketing, selling and taking some support responsibility for some of the Flash Financials Products. Currently this program relates to the FLASH Editor product.
The Reseller Program presumes a higher degree of cooperation than the Marketing Partner Program, and is highly customizable
As for the Marketing Partner Program, Flash Financials gives Reseller Partners education on the Products, white-papers, marketing material etc. The Partner naturally also has access to Flash Financials Global Partner Support. But the Reseller is also expected to take more responsibility for supporting the resold systems. Please also refer to the Flash Financials Support Organization (below).
For more information, please contact: partners@flashfinancials.com
Flash Financials Support Organization
Flash Financials products build on complex systems that require support at different levels. This is a brief description of how the support for Flash Financials products is organized.

Flash Financials Support Organization is divided in four layers.
End User Support: This layer relates to the normal operation of the End Users. To some extent these questions can be answered by help-files, documentation, manuals, instructional videos etc. However, in many cases manual support is required for these kinds of questions. For some products, currently FLASH Editor, End User Support is presumed to be handled by the Reseller, by means of a help-desk, super-users or other appropriate system. In cases where the Reseller needs to escalate the issues, Flash Financials Global Support is available. For all other products, End User Support is handled by Flash Financials Global Support.
Physical Support: This layer relates mainly to the Hardware aspect of the products. These services can be supplied by a reseller, the customer organization or appointed third party service provider.
Global Support: Flash Financials Global Support handles all other customer support-issues, and issues escalated from Resellers and Physical Support
Global Partner Support: Partners have access to this high-end support targeting the more complex issues that may arise in the Partner role.
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